GDPR Compliance

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract performance: Processing necessary to fulfill our service agreements with you
• Legitimate interests: Processing necessary for our legitimate business operations, provided your rights are not overridden
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Where processing is required to comply with legal requirements

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data where we rely on legitimate interests as the legal basis.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Data Protection Officer

For questions about data protection or to exercise your GDPR rights, contact us at: [email protected]

International Data Transfers

If we transfer your personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods depend on the nature of the data and our legal obligations.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you.